Privacy Policy

A legal disclaimer

Welcome to The Vinery ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website (thevinery.com) and use our services.

1. Information We Collect

We collect information from you in the following ways:

A. Information You Provide Directly

Contact Information: Such as your name, email address, phone number, and message details when you fill out a contact form or subscribe to our newsletter.
Account or Purchase Information: If applicable, we may collect billing addresses, shipping addresses, and payment details when you make a purchase or booking.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

Usage Data: Including IP address, browser type, device information, pages visited, time spent on pages, and referring websites.
Cookies & Tracking Technologies: We use cookies and similar tools to enhance your browsing experience and analyze traffic. You can control cookies through your browser settings.

2. How We Use Your Information

We may use your information to:

Provide, operate, and improve our website and services
Respond to inquiries or customer service requests
Process transactions and send confirmations
Send marketing emails or updates (you can unsubscribe anytime)
Analyze trends and optimize website performance
Comply with legal obligations

3. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed to be 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share information with:

Service Providers: Who assist us in running the website, payment processing, or analytics (under confidentiality agreements).
Legal Requirements: If required by law, regulation, or court order.

5. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Withdraw consent for marketing communications
Request data portability or restriction of processing

To exercise your rights, please contact us using the information below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

The Vinery does not knowingly collect information from children under the age of 13. If we become aware that a child has provided us with personal data, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after any changes indicates your acceptance of the new terms.